Please select either EDMONTON or SHERWOOD PARK to book your appointment

Call or Text (587) 480-7359 or email clientservices@thriveteens.ca

Admin Intake Hours - Monday - Thursday 10 AM - 8:30 PM, Friday 10 AM - 1 PM Saturday 10 AM - 1 PM

• For parents booking an appointment for your teen - please use your CHILD or TEEN’S name in the appointment booking

New Clients - We recommend a 3-4 month commitment when starting therapy, in order to help you work towards your therapy goals. We recommend 4 weekly sessions for an in-depth start to the counselling process.

• If your teen or child is sick, please let us know so that we can move your appointment to an online session

PAYMENT PROCESS:

All session payments are processed the morning of your appointment with a credit card kept on file. Direct billing is available with a variety of insurance plans. Please see our website for more detailed information. If your credit card payment declines, you will be notified and asked to arrange for successful payment via e-transfer or a new card. If we are unable to reach you for payment, your session will be cancelled. We are happy to reschedule your session once payment has been received.

CANCELLATION/RESCHEDULING POLICY: 48 hours notice required

HOW TO CANCEL YOUR APPOINTMENT:

• Call or text us at (587) 480 7359 (please leave a message if we are unavailable)

• Email us at clientservices@thriveteens.ca

• Through your online booking account (Jane)

NEED HELP BOOKING IN? Call our lovely admin team at (587) 480 7359 and we would love to help you navigate your health & wellness journey.

Thrive Edmonton Located in Centre 87 Building in South Edmonton. Easy access to our clinic, off Whitemud Drive & 91st Street. Ample free parking and close to public transit.

8711 50 Ave NW, Suite #201, Edmonton

Thrive Sherwood Park Located in Park Centre (lower level), across from the Sherwood Park mall. Ample free parking, close to multiple schools and public transportation.

2016 Sherwood Dr, Suite #34, Sherwood Park