Welcome to our online booking site
Please select either EDMONTON or SHERWOOD PARK to book your appointment
Call or Text (587) 480-7359 or email clientservices@thriveteens.ca
Admin Intake Hours - Monday - Thursday 10 AM - 8:00 PM, Friday 10 AM - 1 PM Saturday 10 AM - 12 PM
• For parents booking an appointment for your teen - please use your CHILD or TEEN’S name in the appointment booking
• New Clients - We recommend a 3-4 month commitment when starting therapy, in order to help you work towards your therapy goals. We recommend 4 weekly sessions for an in-depth start to the counselling process.
• If your teen or child is sick, please let us know so that we can move your appointment to an online session
PAYMENT PROCESS:
All session payments are processed the morning of your appointment with a credit card kept on file. Direct billing is available with a variety of insurance plans. Please see our website for more detailed information. If your credit card payment declines, you will be notified and asked to arrange for successful payment via e-transfer or a new card. If we are unable to reach you for payment, your session will be cancelled. We are happy to reschedule your session once payment has been received.
CANCELLATION/RESCHEDULING POLICY: 48 hours notice required
HOW TO CANCEL YOUR APPOINTMENT:
• Call or text us at (587) 480 7359 (please leave a message if we are unavailable)
• Email us at clientservices@thriveteens.ca
• Through your online booking account (Jane)
